About Us
We’re Big On Electricals
The One Stop Shop for Electricians, Trade & DIY enthusiasts
Free Same Day Dispatch
FREE Next Working Day Delivery when you order before 4pm*
0% Interest over £99*
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Who We Are
Established for over 10 years, our company is a leading supplier of electrical supplies and equipment in the UK. Hundreds of thousands of UK homeowners and businesses trust Big on Electricals for home appliances, lighting, wiring, and more. Our products come with long guarantees, and our strong relationships with manufacturers allow us to offer added value, such as exclusive extended warranties you won’t find elsewhere.
Our History and Growth
Our story is a classic UK success story. Starting in a bedroom in 2008, we have experienced explosive growth to become a leading retailer of HVAC solutions. What began with a vision to disrupt the market has evolved into a powerhouse operation.
We are proud to be part of the award-winning Love Shopping Direct Group. In 2008, Nick Kandola noticed a gap in the industry and had a vision to create a purely online marketplace that offered exceptional deals to both customers and suppliers. This vision led to the formation of Love Shopping Direct, which started with energy bulbs and grew to encompass all aspects of HVAC and lighting.
This rapid expansion and commitment to excellence led to Love Shopping Direct being featured in the 17th Sunday Times Virgin Fast Track 100 in 2013, cementing our place as a significant player in the industry.
Today, we have moved far beyond cramped conditions. We operate from a brand new, state-of-the-art warehouse spanning 35,000 sq./ft. With 10-meter tall shelving stocked to the rafters, we ensure that the products you need are ready to ship when you need them.
We are proud to be part of the award-winning Love Shopping Direct Group. In 2008, Nick Kandola noticed a gap in the industry and had a vision to create a purely online marketplace that offered exceptional deals to both customers and suppliers. This vision led to the formation of Love Shopping Direct, which started with energy bulbs and grew to encompass all aspects of HVAC and lighting.
This rapid expansion and commitment to excellence led to Love Shopping Direct being featured in the 17th Sunday Times Virgin Fast Track 100 in 2013, cementing our place as a significant player in the industry.
Today, we have moved far beyond cramped conditions. We operate from a brand new, state-of-the-art warehouse spanning 35,000 sq./ft. With 10-meter tall shelving stocked to the rafters, we ensure that the products you need are ready to ship when you need them.
Why choose big on eletricals
We don’t just sell products; we engineer solutions for modern living. Here is what sets us apart:
Our catalogue is vast and versatile, catering to every corner of your home or office. We specialise in:
Cooling and Ventilation - Portable and commercial air conditioning, extractor fans, PIV systems, and dehumidifiers for efficient cooling and ventilation for homes and businesses.
Heating - From panel heaters to towel rails, discover sleek and energy-efficient heating solutions.
Cable and management - Designed to keep your installations organised and efficient, our range includes twin and earth cables, extension leads, and management tools like clips and sleeves.
Our catalogue is vast and versatile, catering to every corner of your home or office. We specialise in:
Cooling and Ventilation - Portable and commercial air conditioning, extractor fans, PIV systems, and dehumidifiers for efficient cooling and ventilation for homes and businesses.
Heating - From panel heaters to towel rails, discover sleek and energy-efficient heating solutions.
Cable and management - Designed to keep your installations organised and efficient, our range includes twin and earth cables, extension leads, and management tools like clips and sleeves.
Trusted and Accredited Quality
We don't expect you to just take our word for it. Our commitment to quality has been recognized by some of the most respected institutions in the UK and beyond. We are proud to hold accreditations and awards from:
Good Housekeeping Institute Approved 2025: A seal of approval that signifies rigorous testing and quality assurance.
Quiet Mark: Certification that our products are designed to operate unobtrusively in your home.
Red Dot Design Award: International recognition for outstanding product design.
Expert Reviews Best Buy: Independent validation of our product value and performance.
Our products have also been featured and praised by major publications such as The Independent and The Sun.
Good Housekeeping Institute Approved 2025: A seal of approval that signifies rigorous testing and quality assurance.
Quiet Mark: Certification that our products are designed to operate unobtrusively in your home.
Red Dot Design Award: International recognition for outstanding product design.
Expert Reviews Best Buy: Independent validation of our product value and performance.
Our products have also been featured and praised by major publications such as The Independent and The Sun.
What Our Customers Say
Our reputation is built on the satisfaction of thousands of happy customers.
Amazon Ratings: Our panel heaters have achieved "Amazon's Choice" status, and we consistently enjoy top rankings for our Dehumidifiers and Panel Heaters.
Trustpilot: maintain a strong rating of 4.5 on Trustpilot, reflecting our dedication to product quality and service excellence.
Amazon Ratings: Our panel heaters have achieved "Amazon's Choice" status, and we consistently enjoy top rankings for our Dehumidifiers and Panel Heaters.
Trustpilot: maintain a strong rating of 4.5 on Trustpilot, reflecting our dedication to product quality and service excellence.
Unrivalled Customer Service
At Big On Electricals, we believe the relationship doesn't end at the checkout. Our outstanding customer service team is here to support you at every stage of your journey.
Whether you need to troubleshoot a technical issue, track an order, or simply want advice on which unit is best for your specific room size, our experts are just a phone call, email, or live chat away.
We are not just here for the sale. If you encounter any issues after your purchase, we will walk you through solutions or arrange a no-quibble return or exchange. We want you to buy with total confidence.
Whether you need to troubleshoot a technical issue, track an order, or simply want advice on which unit is best for your specific room size, our experts are just a phone call, email, or live chat away.
We are not just here for the sale. If you encounter any issues after your purchase, we will walk you through solutions or arrange a no-quibble return or exchange. We want you to buy with total confidence.
Our Customer Promise
We strive to make your shopping experience as seamless as possible with customer-centric policies:
Free UK Next Day Delivery over £50: On all Big On Electrical orders, because nobody likes hidden shipping fees.
Flexible Payment : 0% interest-free options available with PayPal credit.
Multi-Channel Support: Reach us by phone, email, or live chat whenever you need assistance.
Join the thousands of customers who have upgraded their home and business environment with Big On Electrical. High-tech, stylish, and reliable—that’s the Big On Electrical guarantee.
Free UK Next Day Delivery over £50: On all Big On Electrical orders, because nobody likes hidden shipping fees.
Flexible Payment : 0% interest-free options available with PayPal credit.
Multi-Channel Support: Reach us by phone, email, or live chat whenever you need assistance.
Join the thousands of customers who have upgraded their home and business environment with Big On Electrical. High-tech, stylish, and reliable—that’s the Big On Electrical guarantee.